+1-855-211-0932 (ID:187517)
Don't have an account yet? Sign up now!

HomeSupport

Support


Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will show up. It comprises detailed information about all the actions that you can perform on that particular page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of how-to videos clarifying how to work with our Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, take a glance at our extensive Frequently Asked Questions section, which contains questions asked by real users and offers real solutions. We periodically update our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can touch base with our great team of customer support engineers available 24x7x365 and ready to assist you with any issue. Each trouble ticket you send will be answered within sixty minutes (the average support ticket response time being about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 187517

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com